Permanent employees
Account Manager (m/f/d)
Nationwide
Job details Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
Your skills
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Account Manager / Inside Sales (m/f/d)
Münster
Job details Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Job details Consultant IP Networks (m/f/d)
Nationwide
Job details Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Job details Customer Success Manager / Service Manager (m/f/d)
, Münster
Job details Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Experience in customer service, customer success management, service management, project work, or IT is helpful. However, what matters most to us are your personality, your communication skills, and your organizational abilities. Job details Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Job details Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Job details Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Job details Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Job details Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Job details Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Job details Purchasing Manager (m/f/d)
Münster
Job details Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Job details Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Job details Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
Manufacturer communication & technology partnerships- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
Global infrastructure strategy- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
PreSales & Technical Customer Communication- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Job details Senior Sales Manager (m/f/d)
nationwide
Job details Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Job details Team Assistant (m/f/d)
, Munich
Job details Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Job details Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Job details Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Job detailsUnsolicited Application
, Münster: Unsolicited Application
Job details Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.
Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Job detailsWork-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Job details Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Job details Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Job details Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Job details Student Intern in Information Security (m/f/d)
Nationwide, Munich
Job details Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
ISMS Support:- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
Audit Preparation & Tracking:- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
Data and Asset Management:- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Job detailsPermanent employees
Account Manager (m/f/d)
Nationwide
Job details Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
Your skills
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Account Manager / Inside Sales (m/f/d)
Münster
Job details Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Job details Consultant IP Networks (m/f/d)
Nationwide
Job details Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Job details Customer Success Manager / Service Manager (m/f/d)
, Münster
Job details Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Experience in customer service, customer success management, service management, project work, or IT is helpful. However, what matters most to us are your personality, your communication skills, and your organizational abilities. Job details Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Job details Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Job details Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Job details Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Job details Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Job details Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Job details Purchasing Manager (m/f/d)
Münster
Job details Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Job details Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Job details Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
Manufacturer communication & technology partnerships- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
Global infrastructure strategy- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
PreSales & Technical Customer Communication- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Job details Senior Sales Manager (m/f/d)
nationwide
Job details Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Job details Team Assistant (m/f/d)
, Munich
Job details Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Job details Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Job details Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Job detailsUnsolicited Application
, Münster: Unsolicited Application
Job details Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.
Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Job detailsWork-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Job details Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Job details Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Job details Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Job details Student Intern in Information Security (m/f/d)
Nationwide, Munich
Job details Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
ISMS Support:- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
Audit Preparation & Tracking:- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
Data and Asset Management:- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Job details
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Permanent employees
Account Manager (m/f/d)
Nationwide
Job details Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
Your skills
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Account Manager / Inside Sales (m/f/d)
Münster
Job details Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Job details Consultant IP Networks (m/f/d)
Nationwide
Job details Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Job details Customer Success Manager / Service Manager (m/f/d)
, Münster
Job details Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Experience in customer service, customer success management, service management, project work, or IT is helpful. However, what matters most to us are your personality, your communication skills, and your organizational abilities. Job details Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Job details Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Job details Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Job details Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Job details Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Job details Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Job details Purchasing Manager (m/f/d)
Münster
Job details Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Job details Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Job details Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
Manufacturer communication & technology partnerships- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
Global infrastructure strategy- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
PreSales & Technical Customer Communication- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Job details Senior Sales Manager (m/f/d)
nationwide
Job details Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Job details Team Assistant (m/f/d)
, Munich
Job details Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Job details Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Job details Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Job detailsUnsolicited Application
, Münster: Unsolicited Application
Job details Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.
Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Job detailsWork-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Job details Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Job details Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Job details Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Job details Student Intern in Information Security (m/f/d)
Nationwide, Munich
Job details Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
ISMS Support:- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
Audit Preparation & Tracking:- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
Data and Asset Management:- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Job detailsPermanent employees
Account Manager (m/f/d)
Nationwide
Job details Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
Your skills
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Account Manager / Inside Sales (m/f/d)
Münster
Job details Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Job details Consultant IP Networks (m/f/d)
Nationwide
Job details Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Job details Customer Success Manager / Service Manager (m/f/d)
, Münster
Job details Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Experience in customer service, customer success management, service management, project work, or IT is helpful. However, what matters most to us are your personality, your communication skills, and your organizational abilities. Job details Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Job details Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Job details Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Job details Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Job details Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Job details Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Job details Purchasing Manager (m/f/d)
Münster
Job details Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Job details Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Job details Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
Manufacturer communication & technology partnerships- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
Global infrastructure strategy- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
PreSales & Technical Customer Communication- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Job details Senior Sales Manager (m/f/d)
nationwide
Job details Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Job details Team Assistant (m/f/d)
, Munich
Job details Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Job details Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Job details Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Job detailsUnsolicited Application
, Münster: Unsolicited Application
Job details Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.
Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Job detailsWork-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Job details Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Job details Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Job details Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Job details Student Intern in Information Security (m/f/d)
Nationwide, Munich
Job details Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
ISMS Support:- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
Audit Preparation & Tracking:- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
Data and Asset Management:- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Job details
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Permanent employees
Account Manager (m/f/d)
Nationwide
Job details Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
Your skills
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Account Manager / Inside Sales (m/f/d)
Münster
Job details Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Job details Consultant IP Networks (m/f/d)
Nationwide
Job details Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Job details Customer Success Manager / Service Manager (m/f/d)
, Münster
Job details Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Experience in customer service, customer success management, service management, project work, or IT is helpful. However, what matters most to us are your personality, your communication skills, and your organizational abilities. Job details Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Job details Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Job details Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Job details Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Job details Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Job details Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Job details Purchasing Manager (m/f/d)
Münster
Job details Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Job details Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Job details Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
Manufacturer communication & technology partnerships- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
Global infrastructure strategy- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
PreSales & Technical Customer Communication- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Job details Senior Sales Manager (m/f/d)
nationwide
Job details Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Job details Team Assistant (m/f/d)
, Munich
Job details Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Job details Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Job details Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Job detailsUnsolicited Application
, Münster: Unsolicited Application
Job details Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.
Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Job detailsWork-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Job details Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Job details Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Job details Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Job details Student Intern in Information Security (m/f/d)
Nationwide, Munich
Job details Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
ISMS Support:- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
Audit Preparation & Tracking:- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
Data and Asset Management:- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Job detailsPermanent employees
Account Manager (m/f/d)
Nationwide
Job details Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
Your skills
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Account Manager / Inside Sales (m/f/d)
Münster
Job details Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Job details Consultant IP Networks (m/f/d)
Nationwide
Job details Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Job details Customer Success Manager / Service Manager (m/f/d)
, Münster
Job details Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Experience in customer service, customer success management, service management, project work, or IT is helpful. However, what matters most to us are your personality, your communication skills, and your organizational abilities. Job details Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Job details Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Job details Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Job details Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Job details Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Job details Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Job details Purchasing Manager (m/f/d)
Münster
Job details Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Job details Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Job details Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
Manufacturer communication & technology partnerships- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
Global infrastructure strategy- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
PreSales & Technical Customer Communication- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Job details Senior Sales Manager (m/f/d)
nationwide
Job details Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Job details Team Assistant (m/f/d)
, Munich
Job details Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Job details Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Job details Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Job detailsUnsolicited Application
, Münster: Unsolicited Application
Job details Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.
Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Job detailsWork-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Job details Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Job details Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Job details Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Job details Student Intern in Information Security (m/f/d)
Nationwide, Munich
Job details Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
ISMS Support:- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
Audit Preparation & Tracking:- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
Data and Asset Management:- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Job details
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Our offer
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Permanent employees
Account Manager (m/f/d)
Nationwide
Your tasks
As an Account Manager (m/f/d), you will manage (major) clients in the telecommunications industry as well as industrial clients in Germany. You’ll be on the front lines, taking responsibility for establishing and expanding long-term, trusting customer relationships. You’ll negotiate and manage long-term contracts and proactively identify your customers’ needs in order to offer suitable solutions and services from the Xantaro portfolio.
- In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
- You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
- In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
- Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
- You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
- Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
- You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.
Your profile
Your qualification
- You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
- Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
- Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
- You are a pro at analyzing and managing buying centers and stakeholders.
- You have a strong and reliable network of customers and partners.
Your personality
- You communicate confidently and purposefully—both in direct customer contact and in negotiations.
- Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
- You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
- Your commitment and ability to retain customers over the long term set you apart.
- You are a closer with a proven track record who can confidently guide our clients through even the most complex situations and close deals.
- You have excellent German language skills and can also communicate well in English.
- Your strong communication skills help you maintain relationships at management level and identify new business opportunities.
- Expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Account Manager / Inside Sales (m/f/d)
Münster
Your tasks
- Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
- No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
- Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
- Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
- Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
- You have a successfully completed degree or training in the IT or commercial sector.
- You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
- Business relationship management is your top priority.
- You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
- Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
- Very good written and spoken German and English skills round off your profile.
Consultant IP Networks (m/f/d)
Nationwide
Your tasks
- Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
- Creation and presentation of technical concepts and documentation for customers' specialist departments
- Identification of technical customer requirements and close coordination with sales
Your profile
- Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
- At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
- Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
- Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
- Very good written and spoken German and English skills
- Customer-focused, structured, and solution-oriented approach to work
- Ability to work in a team, strong communication skills, and analytical thinking
- Willingness to travel to the customer's site if necessary
Customer Success Manager / Service Manager (m/f/d)
, Münster
Your tasks
Or as we say: The person who keeps everything under control!
Supporting customers. Coordinating solutions. Moving things forward together.
If a customer calls, you’re juggling multiple issues at once, and by the end of the day everyone involved has worked together successfully, then this might be the perfect job for you.
We are looking for people who enjoy working with customers, coordinating projects, solving problems, and taking on responsibility.
You don't need to know every technical answer. That's why you have an experienced team of specialists by your side.
It's important that you bring people, topics, and solutions together and ensure that requirements are turned into successful results.
- Personalized support for an exclusive, strategic client base within our corporate group
- Developing a solid understanding of your clients' goals, requirements, and challenges
- Close coordination with the engineering, project management, and other departments
- Following up on open issues, deadlines, and customer concerns
- Identifying opportunities for optimization in customer-facing and internal processes
- Preparation of proposals and assistance in developing appropriate solutions
- Ensuring high customer satisfaction and long-term customer relationships
Your profile
Here's what you should bring
- Enjoys interacting with customers and people
- Organizational skills and initiative
- A structured approach to work and good time management
- Clear, assertive, and respectful communication
- The ability to keep track of things even when dealing with multiple topics at the same time
- Motivation to get things done and take on responsibility
Sales Support Associate / Quote Manager (m/f/d)
, Cologne, nationwide
Your tasks
- Results-Oriented Cost Estimation: You prepare quotes on time and in compliance with applicable laws and regulations.
- Sales Support: You will assist our account managers in marketing the Xantaro portfolio and provide advice on the best customer and order discounts available from suppliers and manufacturers.
- Order Review: Youare responsible for reviewing incoming customer orders accurately and in a timely manner, particularly when there are discrepancies from the quote.
- Process Responsibility: Youwill be responsible for the cost estimation and proposal preparation processes, continuously improving and documenting them.
- Process Optimization: You will actively contribute to optimizing our internal processes in order to continuously improve efficiency and quality.
Your profile
- Completed business training or a comparable qualification.
- Work Experience in proposal management, In-house Sales or in a comparable role, ideally in the IT or networking field.
- Experience in preparing and presenting proposals.
- Proficiency in using ERP systems and MS Office.
- Team spirit, flexibility, a sense of responsibility, and a proactive approach to work.
- Excellent communication and negotiation skills to successfully interact with internal and external stakeholders.
- Fluency in German and a good command of English.
Network Specialist / 2nd Level Support (m/f/d)
, Wiesloch, nationwide
Your tasks
- You will be responsible for analyzing, addressing, and permanently resolving issues as part of second-level support.
- You are responsible for troubleshooting complex enterprise, carrier, and service provider networks in accordance with agreed-upon service level agreements.
- You'll work closely with customers, carriers, and field service partners and coordinate the necessary steps to find a solution.
- You will manage, maintain, and further develop our central monitoring platform, Infosim StableNet.
- You will conduct conference calls and remote sessions and coordinate communication among all stakeholders involved.
- You'll contribute your ideas, optimize existing processes, and develop creative solutions to technical challenges.
- You will support the operations of our XNOC by working shifts and being on call.
Your profile
- You have a degree in computer science, electrical engineering, or telecommunications engineering, or a comparable qualification.
- You have several years of experience in the operation and troubleshooting of complex enterprise, carrier, or service provider networks, as well as—ideally—data center infrastructures.
- You have in-depth knowledge of routing and switching technologies and are familiar with VLAN, Spanning Tree, IP/IPv6, OSPF, IS-IS, BGP, MPLS, as well as Layer 2 and Layer 3 VPNs.
- Ideally, you have vendor certifications at the Specialist level (e.g., Juniper JNCIS-SP or JNCIS-ENT) or comparable qualifications.
- You analyze complex technical issues in a structured manner, take a solution-oriented approach to your work, and actively drive the continuous improvement of processes.
- You excel at teamwork, taking initiative, strong communication skills, and decision-making.
- Very good written and spoken German and English skills round off your profile.
Presales Solution Engineer (Enterprise) (m/f/d) Focus: Campus Networks
Nationwide
Your tasks
We are currently seeking a Presales Solution Engineer for Campus Networks (m/f/d) for an immediate start, on a permanent basis, and either full-time or part-time.
To strengthen our team, we are looking for an experienced Presales Solution Engineer specializing in enterprise campus networks. In this role, you will serve as the technical link between our customers and the sales team and will guide the entire solution process—from gathering requirements to presenting the final concept.
- Technical Sales Support: You will accompany account managers to client meetings, identify requirements, and propose appropriate solutions.
- Solution Design: You will design architectures and concepts for campus networks (LAN/Wi-Fi/routing/switching) and the associated network management systems.
- Needs Assessment and Current Status Analysis: You analyze existing customer environments, identify opportunities for optimization, and develop specific recommendations for action.
- Presentations & Workshops: You’ll present solutions to technical and business decision-makers, conduct demos, and facilitate workshops—in German and English.
- Proof of Concepts: You plan and oversee PoCs and test setups at the customer's site or in our XT3LAB.
- Bid and RFP Support: You will develop technical concepts, solution descriptions, and content for bids and requests for proposals (e.g., responses to specifications).
- Liaison Role: You'll work closely with Sales, Delivery/Consulting, Product Management, and manufacturers.
- Technology & Market Monitoring: You stay up to date on relevant manufacturers, products, and trends, and maintain relationships with manufacturers and manage certifications.
Your profile
- Education: Completed training as an IT specialist for system integration (or equivalent qualification).
- Work Experience: 3–5 years of relevant experience in the IT services industry or in complex enterprise campus environments.
- Areas of Expertise:
- Campus Networks: Switching, Routing, Wi-Fi, Network Design; ideally, experience with solutions from market-leading vendors (e.g., HPE Aruba, Juniper/Mist, Cisco).
- Network management systems (e.g., HPE Aruba Networking Central, HPE Juniper Networking MIST)
- Mindset: Pragmatic, solution-oriented, and results-driven—you find the best feasible approach for the client, not just the perfect solution on paper
- Customer-Focus: You think from the customer's perspective, communicate on an equal footing, and build trust.
- Confidence in Public Speaking: A confident, persuasive presence in front of an audience—fluent in both German and English.
- Willingness to Travel: You enjoy visiting clients on-site and travel regularly as part of your projects
- Desirable (Nice-to-have)
- Knowledge of cybersecurity (e.g., Network Access Control/NAC, segmentation, Zero Trust, firewalls, NDR/Network Detection & Response).
- Knowledge of observability (e.g., Kentik, NetBrain).
- Relevant manufacturer certifications at the Specialist or Professional level
- Experience in presales/solution engineering or consultative sales support.
- An understanding of automation and modern network/cloud operating concepts.
- Experience in developing proposals and responding to requests for proposals.
Purchasing Manager (m/f/d)
Münster
Your tasks
- In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, supplier comparison in coordination with carrier management and presales support.
- Your tasks will include renegotiating offers/contracts with (inter)national suppliers and ordering data lines.
- You monitor delivery dates and provide the relevant information for the downstream installation processes.
Your profile
- You enjoy working with people and building trusting relationships with customers, suppliers, and partners.
- You have a knack for negotiation and find solutions that benefit all parties.
- You'll still be able to keep track of everything, even when multiple topics are going on at the same time.
- You work in an organized manner, independently, and take responsibility for your tasks.
- You think in business terms without losing sight of the needs of customers and colleagues.
- You communicate clearly, in a friendly and engaging manner, and on an equal footing.
- You enjoy organizing things, driving them forward, and making lasting improvements.
- Teamwork comes naturally to you, and you actively contribute your ideas.
- Experience in purchasing, supplier management, or the provider or carrier sector is, of course, helpful. However, what matters even more to us are your personality, your initiative, and your ability to successfully bring people, issues, and solutions together.
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Münster, nationwide
Your tasks
Holistic design and implementation of modern network security architectures
- Consulting and design of network security solutions
- Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
- Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
- Planning, implementation, and operation of security solutions
Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation. - Documentation, training, and further development of security strategies
Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
- Direct technical exchange with leading manufacturers and technology partners
- Evaluation of new features, roadmaps and integration options
- Participation in beta programs, tech previews and strategic workshops
- Design and expansion of global shared infrastructures
- Standardization, automation and scaling of network and security architectures
- Performance, availability and security optimization in hybrid environments
- Sales support for complex customer requirements
- Creation of technical concepts, demos and proof-of-concepts
- Presentation of new products and solutions at customer events and trade fairs
Your profile
- Completed studies in the field of computer science, network technology or comparable qualification
- Several years of experience in the development or architecture of network and security solutions
- In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
- Experience with Fortinet - Cisco and Meraki knowledge would be a plus
- Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
- Strong communication skills, presentation skills and a feel for customer needs
- German and English spoken and written
Senior Sales Manager (m/f/d)
nationwide
Your tasks
- Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
- Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
- Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
- Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
- Market and competition analysis for the continuous further development of the sales approach and to identify new business potential
Your profile
- At least 10 years of sales experience in selling complex IT solutions that require explanation
- Sound technical understanding with a focus on network and IT security technologies
- Proven track record in solution sales and a solid network in the German SME sector
- Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
- Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
- Very good written and spoken German and English skills
Team Assistant (m/f/d)
, Munich
Your tasks
- Support in the areas of office management and office organization
- Switchboard
- Welcoming and Entertaining Guests
- Expertise in administration with a focus on optimizing existing processes: analog and digital filing, document management, corporate insurance, travel expenses, and fleet management
- Contact person for current and new employees
- Planning events with strong organizational skills
- As a “Feelgood Manager,” organize and coordinate office supply orders and ensure the office kitchen is well-stocked
Your profile
- Completed business training
- Initial experience in accounting and organization
- Proficiency in using common office software (MS or Google)
- Self-reliant, reliable work style
- Ability to work as part of a team and a strong customer focus
- Excellent written and spoken German skills
- Knowledge of English is a plus
Technical Consultant – Network & Observability (m/f/d)
Nationwide, Munich
Your tasks
- You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
- You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
- During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
- You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
- You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
- You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
- You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
- You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.
Your profile
- You have successfully completed a degree in computer science, business informatics, or a comparable program.
- You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics.
- You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas.
- You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics.
- Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
- Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus.
- You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions.
- Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths.
- Excellent German and English language skills, as well as a willingness to travel, round out your profile.
Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds.
Unsolicited Application
, Münster: Unsolicited Application
Your tasks
We build connections. Maybe with you soon?
If you haven’t found a suitable position on our Careers page yet but would like to join a team that securely connects companies worldwide and enables digital collaboration, we’d love to receive your unsolicited application.
At nicos, we build connections—between people, locations, and companies around the world. Together, we ensure that global data networks operate reliably and that our customers stay connected at all times. With your expertise, your ideas, and your personality, you can make an important contribution to this effort
Your tasks
Depending on your professional background and interests, you can support us in areas such as IT, Network & Security, Customer Success, Sales, Project Management, Purchasing, Service, or Administration.Among other things, the following tasks may await you:
- Collaboration on innovative projects related to international networking and IT solutions
- Developing and implementing sustainable solutions for our customers
- Taking on specialized and project-related tasks independently
- Close collaboration in interdisciplinary teams
- Analysis, Optimization, and Further Development of Processes
- Actively shaping our growth and our corporate culture
- Responsibility for clients, projects, or internal areas of focus
Your profile
- You work independently, in an organized manner, and with a focus on finding solutions.
- Team spirit, initiative, and a sense of responsibility are among your strengths.
- You bring enthusiasm for new challenges and enjoy working with people.
- You want to make a difference and build connections with us.
- A good command of German and—depending on the position—English will round out your profile.
Even if your background doesn’t match a specific position 100%: Show us your motivation and talents.
Work-study students & temporary workers
Working Student (m/f/d) in Product Management – Focus on Business Informatics
, Nationwide
Your tasks
- You will support the product management team in the further development of our managed service products.
- Working closely with Sales and Engineering, you will contribute to market and competitive analyses as well as to the identification of new product requirements.
- Creating and maintaining product documentation, specifications, and presentations.
You’ll play an active role in digitizing and optimizing internal product management processes—from tools and data models to interfaces. - Research, analysis, and structured processing of relevant data to support product-related decisions.
- Independently taking on specific tasks in ongoing projects and contributing new ideas for the further development of products and processes.
Your profile
- You are a student enrolled in a degree program in Business Information Systems, Economics, or a comparable field.
- Ideally, you have already gained some initial practical experience in the IT field or in project management.
- You're passionate about digital products, processes, and data-driven analytics.
- You are known for your structured, independent approach to work and your strong team spirit.
- You have very good written and spoken German skills and good written and spoken English skills.
Student Intern in HR Operations / People Operations / Human Resources (m/f/d)
, Cologne
Your tasks
To support our team, we are currently looking for a working student in HR Operations (m/f/d) to work approximately 20 hours per week in Cologne, starting immediately. The position is initially a 12-month fixed-term contract—offering the opportunity to gain valuable hands-on experience in a modern HR team.
Would you like to gain practical HR experience while you're in school and get a behind-the-scenes look at modern HR work? Then join our team!
Your responsibilities:
- You'll support our HR Operations team in their day-to-day work.
- You maintain employee master data and prepare HR-related documents.
- You will support administrative HR processes—from the time our employees join the company until they leave.
- You will create analyses, reports, and presentations.
- You will actively contribute to HR projects and to the further development of our HR system, Personio.
- You are the point of contact for colleagues regarding administrative HR matters.
Your profile
- You are enrolled in a degree program, ideally in business administration, economics, human resources management, business psychology, or a similar field of study.
- You're interested in HR topics and digital processes.
- You work in an organized, thorough, and independent manner.
- You are proficient in using MS Office, especially Excel.
- You have an analytical mindset and enjoy working as part of a team.
- You have a very good command of German and a good command of English.
Student Intern in Information Security (m/f/d)
Nationwide, Munich
Your tasks
Smart AI support:
- You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.
- Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
- You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
- You will be responsible for carefully maintaining and updating our internal asset and supplier registry.
Your profile
- You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.
- You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
- You have a strong interest in modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and building AI-powered knowledge bases— tIn-depth programming or development skills are not required for this.
- You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.
- You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
- Excellent German language skills and good English language skills round out your profile.
Are you interested?
Then we would like to get to know you. Simply send your informative application documents with details of your salary expectations and earliest possible starting date to: bewerbung@nicos-ag.com.
We look forward to receiving your application
apply now