Account Manager / Inside Sales (m/w/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Our offer
We strongly encourage you to apply, even if you do not meet all the requirements or are returning after a long break. Become part of our committed, highly qualified international team, contribute your ideas and drive the company forward. We offer you exciting tasks and challenges as well as an inspiring working environment. If you want to grow with your tasks, you will find the best conditions with us as well as individual and needs-based training opportunities, company events + 30 vacation days. In addition to a performance-related salary and attractive benefits, we offer flexible working hours and the opportunity to work from home. Now at rob17 (Robert-Bosch-Straße 17) with a campus feeling right on the canal! Would you like to work part-time? No problem! We'll be happy to discuss the perfect hours together and look forward to hearing from you!
Are you interested?
Then we would like to get to know you. Simply send your informative application documents with details of your salary expectations and earliest possible starting date to: bewerbung@nicos-ag.com.
We look forward to receiving your application
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