career

Your tasks

Holistic design and implementation of modern network security architectures

• Consulting and design of network security solutions
  • Analysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.
  • Identification of new technologies and trends (e.g. SASE, Zero Trust, AI-driven security & observability)
• Planning, implementation, and operation of security solutions
  Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.
• Documentation, training, and further development of security strategies
  Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.
  

• Direct technical exchange with leading manufacturers and technology partners
• Evaluation of new features, roadmaps and integration options
• Participation in beta programs, tech previews and strategic workshops

• Design and expansion of global shared infrastructures
• Standardization, automation and scaling of network and security architectures
• Performance, availability and security optimization in hybrid environments

• Sales support for complex customer requirements
• Creation of technical concepts, demos and proof-of-concepts
• Presentation of new products and solutions at customer events and trade fairs

Your profile

• Completed studies in the field of computer science, network technology or comparable qualification
• Several years of experience in the development or architecture of network and security solutions
• In-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)
• Experience with Fortinet - Cisco and Meraki knowledge would be a plus
• Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoring
• Strong communication skills, presentation skills and a feel for customer needs
• German and English spoken and written

Your tasks

• Customer service at the highest level is standard for you! The interests of our customers and sustainable cooperation are our focus.
• No cold calling & rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings!
• Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.
• Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.
• Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and utilize mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.

Your profile

• You have a successfully completed degree or training in the IT or commercial sector.
• You combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business administration.
• Business relationship management is your top priority.
• You have a professional, trustworthy and empathetic manner and can also score points in difficult situations thanks to your communication skills.
• Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.
• Very good written and spoken German and English skills round off your profile.

Your tasks

• You will support our team in the service desk as the "first point of contact" and look after our customers in the B2B environment.
• For you, it goes without saying that you will contact customers by phone, answer calls, proactively provide information, guide customers, or obtain any missing important information.
• Courteous, professional, and direct customer service is just as important to you as it is to us.
• You enter all customer information you receive into our system landscape and ensure that our technical colleagues know everything they need to know.
• You are tech-savvy and used to discovering new tools in the digital world and helping to optimize them.
• Further development is important to you, and we will support you, whether your journey is more technical or commercial in nature.
• We are available for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation with you. After your induction, you can work 40% of your hours from home and will, of course, receive tax-free shift allowances. Night shifts are not currently a requirement!

Your profile

• Our goal: excellent customer service. Your educational background is secondary to us. Commercial or technical training would certainly be a good foundation. However, having started a degree in communication or computer science would also be helpful—but not a requirement.
• Ideally, you already have experience in customer service—experience in IT customer service would be excellent.
• You are distinguished by your strong customer and service orientation, your engaging and independent approach to work, your analytical thinking skills, and your excellent coordination abilities.
• You are a true team player, enjoy shared success, and contribute your own ideas.
• You impress in both written and spoken communication with your fluent German and confident English skills.

Your tasks

• Active acquisition of new customers in the clearly defined B2B target group market: German SMEs, family businesses and enterprise customers
• Solution Sales & Consultative Selling: Analysis of individual customer requirements and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)
• Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT experts
• Customer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker level
• Market and competition analysis for the continuous further development of the sales approach and to identify new business potential

Your profile

• At least 10 years of sales experience in selling complex IT solutions that require explanation
• Sound technical understanding with a focus on network and IT security technologies
• Proven track record in solution sales and a solid network in the German SME sector
• Strong communication and negotiation skills, especially when dealing with complex tenders and contract documents
• Independent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinking
• Very good written and spoken German and English skills

Your tasks

• In your role as Account Manager (m/f/d) at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions.
• You will build long-term, strategic customer relationships and identify and qualify business potential among both existing and potential customers.
• In addition, you will develop and coordinate strategic account and action plans that pave the way for future success.
• Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.
• You will cultivate and build relationships at management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners.
• Conducting contract negotiations and presentations is also part of your area of responsibility, where you will need to be persuasive and make the right decisions.
• You will also work closely with the inside sales team and bid management to optimize the implementation of objectives.

Your profile

Your qualification

• You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services.
• Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs.
• Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.
• You are a pro at analyzing and managing buying centers and stakeholders.
• You have a strong and reliable network of customers and partners.
  

• You communicate confidently and purposefully—both in direct customer contact and in negotiations.
• Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.
• You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills.
• Your commitment and ability to retain customers over the long term set you apart.
• You are a closer with a proven track record who can confidently navigate our customers even in complex environments and bring home the deals.

Your tasks

• Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks
• Creation and presentation of technical concepts and documentation for customers' specialist departments
• Identification of technical customer requirements and close coordination with sales

Your profile

• Completed IT training (e.g., IT specialist for system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science
• At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks
• Good knowledge of how IP networks work at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.)
• Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) demonstrated by certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at the specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)
• Very good written and spoken German and English skills
• Customer-focused, structured, and solution-oriented approach to work
• Ability to work in a team, strong communication skills, and analytical thinking
• Willingness to travel to the customer's site if necessary

Your tasks

• You will work with our clients to develop modern network and monitoring architectures and then implement them—ranging from traditional monitoring setups to observability platforms.
• You will support clients during the early stages of a project (discovery/workshops) and develop technical solution concepts, demos, and proofs of concept.
• During client meetings, you’ll present our solutions and demonstrate how we deliver real value through network observability, automation, and intelligent analytics.
• You integrate relevant data sources and logs (e.g., telemetry, SNMP, NetFlow, Syslog) and provide visibility into performance, anomalies, and bottlenecks.
• You will bring OT/IoT security as a second area of focus: asset visibility, risk and vulnerability transparency, and—where appropriate—segmentation approaches in OT/IoT-related environments.
• You’ll work hands-on with tools and platforms such as Kentik, NetBrain, and LogicMonitor, as well as Armis, Sematicon, and Akamai Guardicore in an OT/IoT context, and seamlessly integrate them into customer environments.
• You will take on responsibilities in IT projects, coordinate technical tasks, and ensure a structured implementation through to go-live.
• You will also assist customers with their questions, conduct training sessions, and provide support for our solutions.

Your profile

• You have successfully completed a degree in computer science, business informatics, or a comparable program. 
• You are familiar with network technologies, LAN/WAN architectures, and TCP/IP, and you enjoy getting to grips with complex infrastructure topics. 
• You’re familiar with terms like observability, telemetry, SNMP, NetFlow, and Syslog—or you’re eager to expand your knowledge in these areas. 
• You have some initial experience with monitoring/observability or automation platforms (e.g., Kentik, NetBrain, LogicMonitor, or similar) or are interested in learning more about these topics. 
• Ideally, you’re familiar with OT/IoT security topics (e.g., asset visibility, risk/vulnerability transparency, segmentation)—or you’re eager to dive deeper into these areas.
• Experience with Linux systems and/or scripting (e.g., Python, Bash/Shell) is a plus. 
• You have a service-oriented approach, communicate clearly, and enjoy working with customers to develop sustainable technical solutions. 
• Analytical thinking, a structured approach to work, and a hands-on attitude are among your strengths. 
• Excellent German and English language skills, as well as a willingness to travel, round out your profile.
  
  Alternatives in the toolset: Nagios, CheckMK, PRTG, Icinga, SolarWinds. 

Your tasks

Smart AI support:

• You will help set up and maintain internal AI knowledge databases (e.g., RAG systems / directory vectorization using modern LLM environments such as Claude) to partially automate recurring compliance requests from the sales team as well as customer surveys.

• Together with our Group CISO and the security team, you will continuously maintain our Information Security Management System (ISMS) for the entire group.
  

• You will assist in preparing for internal and external audits (e.g., ISO/IEC 27001 audits or supplier audits) and document the follow-up on corrective actions (audit findings) in a structured manner in Jira.
  

• You will be responsible for carefully maintaining and updating our internal asset and supplier registry.

Your profile

• You are currently pursuing a degree in information security, cybersecurity, business informatics, computer science or a comparable program.  
• You have a strong interest in cybersecurity, IT compliance, and modern GRC processes.
• You have a strong affinity for modern AI tools (e.g., LLMs like Claude or ChatGPT) and are eager to dive deep into prompt engineering and the development of AI-powered knowledge bases—no in-depth programming or development skills are required.
• You work carefully, analytically, and reliably, and enjoy solving IT security challenges as part of a team.  
• You are known for your customer-focused approach, your communication skills, and your ability to work well with others.  
• Excellent German language skills and good English language skills round out your profile.  

Your tasks

• Together with your colleagues, you will support the administration and further development of our IT infrastructure, gaining experience with various systems and technologies along the way. You will help manage our Microsoft environment—both on-premises and in M365 (e.g., Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams, SharePoint).
• In Client Management, you'll help set up our end devices, keep them up to date, and implement central policies.
• You will support the internal Office IT team as the first point of contact for colleagues with day-to-day technical questions—whether on-site or remotely.
• You will also help document our IT infrastructure and processes and ensure clarity within the team.

Your profile

• You are currently enrolled in a degree program in computer science, business informatics, or a similar technical field.
• Ideally, you have a basic understanding of Microsoft 365 services and are interested in learning more about topics such as Active Directory, Azure, or Intune.
• You may already have some experience with Linux systems (Ubuntu/Debian) or virtualization technologies like VMware or Proxmox—if not, you’ll learn them here.
• You work carefully, analytically, and reliably, and you enjoy solving IT problems as part of a team.
• You are known for your customer-focused approach, your communication skills, and your ability to work well with others.
• Excellent German language skills and basic English language skills round out your profile.