Permanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Purchaser Data Lines International (m/f/d)
Job details Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job details Key Account Manager (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Job details Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Purchaser Data Lines International (m/f/d)
Job details Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job details Key Account Manager (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Job details Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job details
Permanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Purchaser Data Lines International (m/f/d)
Job details Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job details Key Account Manager (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Job details Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Purchaser Data Lines International (m/f/d)
Job details Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job details Key Account Manager (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Job details Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job details
Permanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Purchaser Data Lines International (m/f/d)
Job details Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job details Key Account Manager (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Job details Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Purchaser Data Lines International (m/f/d)
Job details Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job details Key Account Manager (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Job details Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job details
Permanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsOur offer
Permanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPurchaser Data Lines International (m/f/d)
Your tasks
In operational purchasing for data lines, you will be actively involved in the quotation and tendering process. This includes requests for purchase prices, comparing suppliers in coordination with carrier management and presales support, renegotiating offers/contracts with (inter)national suppliers and ordering data lines, monitoring delivery dates and providing the relevant information for the downstream installation processes.
Your profile
You have completed technical or commercial training and ideally have international purchasing experience.You are a strong negotiator and attach great importance to quality, especially in complex processes.You are willing to deepen your technical understanding in the nicos environment.You deal confidently with cultural and social behavior worldwide and are characterized by personal resilience and willingness to change.Experience in business with Internet providers is helpful, but not a prerequisite.You are fluent in German and English. In addition, you are confident in the use of MS Office products and an ERP system.
Job detailsKey Account Manager (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
IT Administrator (m/f/d)
Your tasks
IT infrastructure management: Together with your teammates, you administer and optimize the IT landscape of the entire Xantaro group of companies.Microsoft environment support: You manage our Microsoft infrastructure (on-premise & Microsoft 365 incl. Entra ID, Exchange Online, Azure, Active Directory, Intune, Teams & Sharepoint) and implement new components into the existing structure if required.Client Management: You implement central tools and guidelines and keep all end devices up to date.user support: As an internal contact person in Office IT, you support colleagues with day-to-day technical inquiries in IT support on site or remotely.documentation: You document all IT structures and processes clearly and reliably for the entire team.
Your profile
You have completed training as an IT specialist for system integration, a degree in computer science or a comparable qualification.you have initial experience in the administration of Windows client and server systems and have in-depth knowledge of these areas (including Micro-soft 365, Windows Server 2016+).You are well versed in the various operating, visualization and data backup systems (including Ubuntu & Debian Linux, VMware/Proxmox, Veaam).you are characterized by your analytical way of thinking as well as your careful and independent way of working.you are service-oriented, communicative and enjoy working in a team.very good written and spoken German and English skills round off your profile.
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsAre you interested?
Then we would like to get to know you. Simply send your informative application documents with details of your salary expectations and earliest possible starting date to: bewerbung@nicos-ag.com.
We look forward to receiving your application
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