cyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Job details Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job details Cyber Security Analyst & Engineer (m/f/d)
Job details Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job details Cyber Security Analyst, Level 3 (m/f/d)
Job details Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Job details Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Consultant IP Networks (m/f/d)
Job details Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job details Project & Tender Manager (m/f/d)
Job details Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Commercial employee (m/f/d) Order processing IT services
Job details Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job details Mitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Job details Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job details Senior Sales Manager (m/f/d)
Job details Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Job details Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Job details Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job details Cyber Security Analyst & Engineer (m/f/d)
Job details Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job details Cyber Security Analyst, Level 3 (m/f/d)
Job details Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Job details Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Consultant IP Networks (m/f/d)
Job details Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job details Project & Tender Manager (m/f/d)
Job details Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Commercial employee (m/f/d) Order processing IT services
Job details Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job details Mitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Job details Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job details Senior Sales Manager (m/f/d)
Job details Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Job details Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job details
cyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Job details Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job details Cyber Security Analyst & Engineer (m/f/d)
Job details Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job details Cyber Security Analyst, Level 3 (m/f/d)
Job details Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Job details Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Consultant IP Networks (m/f/d)
Job details Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job details Project & Tender Manager (m/f/d)
Job details Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Commercial employee (m/f/d) Order processing IT services
Job details Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job details Mitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Job details Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job details Senior Sales Manager (m/f/d)
Job details Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Job details Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Job details Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job details Cyber Security Analyst & Engineer (m/f/d)
Job details Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job details Cyber Security Analyst, Level 3 (m/f/d)
Job details Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Job details Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Consultant IP Networks (m/f/d)
Job details Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job details Project & Tender Manager (m/f/d)
Job details Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Commercial employee (m/f/d) Order processing IT services
Job details Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job details Mitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Job details Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job details Senior Sales Manager (m/f/d)
Job details Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Job details Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job details
cyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Job details Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job details Cyber Security Analyst & Engineer (m/f/d)
Job details Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job details Cyber Security Analyst, Level 3 (m/f/d)
Job details Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Job details Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Consultant IP Networks (m/f/d)
Job details Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job details Project & Tender Manager (m/f/d)
Job details Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Commercial employee (m/f/d) Order processing IT services
Job details Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job details Mitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Job details Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job details Senior Sales Manager (m/f/d)
Job details Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Job details Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Job details Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job details Cyber Security Analyst & Engineer (m/f/d)
Job details Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job details Cyber Security Analyst, Level 3 (m/f/d)
Job details Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Job details Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job details Consultant IP Networks (m/f/d)
Job details Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job details Project & Tender Manager (m/f/d)
Job details Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Job details Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details Commercial employee (m/f/d) Order processing IT services
Job details Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job details Mitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Job details Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job details Senior Sales Manager (m/f/d)
Job details Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2026
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Job details Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job details Senior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Job details Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job details
cyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsOur offer
cyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailscyber defense & netdescribe
(Senior) Cyber Security Engineer (m/f/d)
Your tasks
As a Cyber Defense Engineer, you will work with the team to oversee the planning, implementation, and continuous development of the IT security infrastructure. You enjoy operating and further developing existing security tools based on current threats and trends.The automation of routine and project activities (detection & response as code) and incident response run books is second nature to you and is implemented independently by you in our SOAR platform. In addition, you are actively involved in the further development of the internal tool suite. As an experienced engineer, you are also a mentor and actively share your knowledge.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience. Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products is an advantage. Team spirit, commitment, and personal responsibility are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsCyber Security Analyst & Engineer (m/f/d)
Your tasks
As a 3rd level analyst, you are in charge of analyzing and coordinating security events. As a Cyber Defense Engineer, you work with the team to plan, implement and continuously develop the IT security infrastructure.You enjoy operating and developing existing security tools based on current threats and trends.The automation of rule and project activities (Detection & Response as Code) and incident response run books is a matter of course for you and you implement them independently in our SOAR platform.As an experienced analyst, you are also a mentor and actively share your knowledge.
Your profile
You will fit in with us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations.You have experience in the analysis and forensics of Microsoft infrastructures.Very good knowledge of the Python programming language and additional experience with other programming languages are an advantage.You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience in the products of Microsoft, SentinelOne and Palo Alto and their Querylanguages (KQL, Powerquery) is an advantage.team spirit, commitment and personal responsibility are among your strengths.very good knowledge of German and good written and spoken English round off your profile.
Job detailsCyber Security Analyst, Level 3 (m/f/d)
Your tasks
As a 3rd Level Analyst, you will be responsible for analyzing and coordinating security events. You will also be actively involved in incident response situations.You enjoy further developing and adapting existing security tools based on current threats and trends to improve security resilience. Defining incident response run books is second nature to you, and you will oversee their implementation in our SOAR platform. As an experienced analyst, you will also act as a mentor and actively share your knowledge. When interacting with customers, you will communicate ways to improve the company's security posture.
Your profile
You are a good fit for us if you have successfully completed your training as an IT specialist or your studies in computer science and have several years of professional experience in security operations or comparable qualifications and experience.You have knowledge of current attack vectors and experience in the analysis and forensics of Microsoft infrastructures. Experience with Python and additional programming languages is an advantage. You already have knowledge of various IT security technologies (SOAR, EDR/EPP, SIEM, NDR/IDS/IPS). Experience with Microsoft, SentinelOne, and Palo Alto products and their query languages (KQL, Powerquery) is an advantage. Team spirit, commitment, and personal responsibility, as well as analytical thinking and acting, are among your strengths. Very good German skills and good written and spoken English round off your profile.
Job detailsXantaro - Apply directly via the Xantaro careers page
Account Manager (m/f/d)
Your tasks
In your role as Account Manager at Xantaro, you will successfully sell and represent the solutions from our portfolio, such as Juniper products and network solutions. You will build long-term, strategic customer relationships and identify and qualify business potential with both existing and potential customers.In addition, you will develop and coordinate strategic account and action plans that pave the way for future success. Documenting customer contacts, sales opportunities, and negotiation results is also part of your responsibilities to ensure a transparent way of working.You will maintain and build targeted relationships at the management level, particularly in the areas of technology and purchasing, and work closely with account managers and partners. Your responsibilities will also include conducting contract negotiations and presentations, in which you will convince others and make the right decisions. In addition, you will work closely with the inside sales team and bid management to optimally implement the goals.
Your profile
Your qualifications You have extensive experience as an account manager, preferably in the carrier/service provider environment or in the sale of technical products and services. Your background in IT and your in-depth knowledge of information technology help you develop solutions for complex customer needs. Experience with the ITIL framework or other common sales methods is an advantage and rounds off your profile.You are a pro at analyzing and managing buying centers and stakeholders. You have a strong and resilient network of customers and partners. Your personality You communicate confidently and goal-oriented—both in direct customer contact and in negotiations. Even in challenging situations, you maintain an overview and impress with your strong focus on closing deals.You come across as dynamic and professional, and your objection handling is just as convincing as your negotiating skills. Your commitment and ability to retain customers in the long term set you apart.You are a closer with a proven track record who confidently navigates our customers even in complex environments and brings home the deals. Your skills You have excellent German language skills and can also communicate well in English.Your strong communication skills help you cultivate relationships at the management level and identify new business potential. You are an expert in solution selling, buying center analysis, negotiation skills, and strategic account development such as account planning, etc.
Job detailsConsultant IP Networks (m/f/d)
Your tasks
Implementation of projects (e.g., design development, migrations, implementations) in the area of IP core networks (IP/MPLS WAN and data centers) in customer networks Creation and presentation of technical concepts and documentation for customer departments Identification of technical customer requirements and close coordination with sales
Your profile
Completed IT training (e.g., IT specialist in system integration) or bachelor's degree in electrical engineering, communications engineering, or computer science At least 3 years of professional experience in the field of system integration, carrier/service provider, or complex enterprise networks Good knowledge of how IP networks function at the protocol level (IP/MPLS, BGP, OSPF, IS-IS, SR, EVPN/VxLAN, etc.) Good knowledge of the technologies of at least one major network manufacturer (Juniper, Cisco, Arista, Nokia) with proof of certification at least at the associate level (e.g., JNCIA, CCNA, ACE-L1, NRS-1), ideally at specialist/professional level (e.g., JNCIS/JNCIP, CCNP, ACE-L3/L5, NRS-2)Very good written and spoken German and EnglishCustomer-oriented, structured, and solution-oriented approach to workAbility to work in a team, strong communication skills, and analytical thinkingWillingness to travel to customer sites as required
Job detailsProject & Tender Manager (m/f/d)
Your tasks
Pre-sales/quotation phaseActive support during the pre-sales phase for customer projectsTender and quotation management for complex tendersPreparation of service descriptions, cost estimates, and calculationsTechnical coordination with presales, bid management, and technical colleaguesEnsuring a smooth handover from presales to project implementationPost-sales/ Project implementation Management of a portfolio of small and medium-sized consulting and implementation projects Independent planning and management of deployment and rollout projects for active network infrastructure, in particular:IP networksOptical transport networksData center infrastructuresSecurity infrastructuresManagement of several parallel projects as a multi-project managerResponsibility for schedule, cost, and quality management across all project phasesSingle point of contact for our customers from project start to acceptance and billingCoordination of internal departments as well as external partners, suppliers, and subcontractors Regular monitoring of project progress, including project reporting and derivation of appropriate control measures Ensuring correct and timely billing of services rendered in the project Process and organizational development Collaboration in the further development and optimization of our project-related processes and tools for project planning and implementation
What you can expect
We are looking for a parental leave replacement - initially limited to 1.5 years! As a project manager (m/f/d), you will be responsible for the planning, management, and successful implementation of challenging ITC and network projects for our customers. You will act as the central point of contact for the project, coordinate internal and external participants, and ensure that projects are implemented on time, within the specified budget, and to the required quality standards. In the presales process, you will act as tender manager, ensuring that complex tenders from our customers are responded to efficiently and professionally in order to win new projects.
Job detailsPermanent employees - commercial
Account Manager / Inside Sales (m/f/d)
Your tasks
Customer service at the highest level is standard for you! The interests of our customers and a sustainable cooperation are the focus here, no cold calling and rarely business trips: You mainly take care of your existing customers, check potential for improvement and advise them - sometimes also at on-site service review meetings.Contract and offer management in the area of cross-selling and upselling is your daily task. You create individual offers and support your customers from the initial inquiry to the conclusion of the contract.Documentation & CRM maintenance: You carefully maintain all customer contacts in the CRM system and ensure complete documentation.Interdisciplinary teams: Our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and use mutual synergy effects. This is how we aim to deliver the best possible customer service. You are the commercial and organizational perfectionist.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsCommercial employee (m/f/d) Order processing IT services
Your tasks
In our Service Transition Management team, you will oversee and be responsible for the rollout of our IT services, independently draw up project schedules and timetables, and ensure that these are adhered to. You will be a reliable point of contact and proactively inform our international customers about the current order status throughout the entire transition phase.You will manage the internal and external interfaces involved in the delivery of services and ensure that everything runs smoothly.For large projects, you will support the project managers in migration and milestone planning. Interdisciplinary teams: our RAINBOW TEAMS bring together experts and specialists from both technical and commercial areas who complement each other and leverage mutual synergies. This is how we aim to deliver the best possible customer service. You will represent the organizational perspective.
Your profile
You have completed your training/studies and have several years of professional experience, e.g., as an executive assistant, in internal sales, purchasing administration, or order processing. Ideally, you have gained experience in project work in an international environment.You prefer to work in a structured and independent manner, but are also a team player. Committed, motivated, and quality-conscious, you always put your talents to work for the customer. Very good written and spoken German and good English skills round off your profile.
Job detailsMitarbeiter (m/w/d) im Kundenservice / Quereinsteiger
Your tasks
Du unterstützt unser Team im Service Desk als „First Point of Contact“ und betreust unsere Kunden im B2B Umfeld.Für Dich ist es selbstverständlich, telefonisch mit den Kunden in Kontakt zu treten, Telefonate anzunehmen, proaktiv zu informieren, den Kunden anzuleiten oder alle fehlenden, wichtigen Informationen einzuholen.Dir ist zuvorkommender, professioneller und direkter Kundenservice genauso wichtig wie uns.Alle Kundeninformationen, die Du erhältst, pflegst Du in unsere Systemlandschaft ein und gewährleistest, dass die technischen Kolleg:innen alles wissen, was für sie wichtig ist.Du bist technisch affin und es gewohnt, in der digitalen Welt neue Tools zu entdecken und bei der Optimierung mitzuwirken.Weiterentwicklung ist Dir wichtig und wir begleiten Dich, ob Deine Reise eher technisch oder kaufmännisch wird.Wir sind 24/7 für unsere Kunden da. Deine Bereitschaft für Schichtarbeit sollte also vorhanden sein. Dienstpläne werden in Abstimmung erstellt, Du kannst nach der Einarbeitung 40% der Arbeitszeit aus dem Home-Office erbringen und erhältst natürlich steuerfreie Schichtzulagen. Nachtschichten sind aktuell kein Muss!
Your profile
Unser Ziel: Exzellenter Kundenservice. Welche Ausbildung Du dafür mitbringst, ist für uns zweitrangig. Eine kaufmännische oder technische Ausbildung wäre sicher eine gute Grundlage. Aber auch ein angefangenes Studium im Bereich Kommunikation oder Informatik wäre hilfreich - aber kein Muss.Idealerweise hast Du bereits Erfahrung im Kundenservice – hervorragend wäre Erfahrung im IT-Kundenservice.Deine ausgeprägte Kunden- und Serviceorientierung, Deine verbindliche und eigenverantwortliche Arbeitsweise sowie Dein analytisches Denkvermögen und Deine sehr gute Koordinationsfähigkeit zeichnen Dich aus.Du bist ein:e echter Teamplayer:in, hast Spaß am gemeinsamen Erfolg und bringst eigene Ideen ein.Schriftlich und mündlich überzeugst Du mit verhandlungssicheren Deutschkenntnissen sowie mit sicheren Englischkenntnissen.
Job detailsSenior Sales Manager (m/f/d)
Your tasks
Active new customer acquisition in the clearly defined B2B target group market: upper German SMEs, family businesses and enterprise customersSolution sales & consultative selling: Analysis of individual customer needs and development of customized network and security solutions (e.g. Secure Connect, SD-WAN, SASE, Managed Firewall, Cloud Security, Cyber Security, Digital Experience Monitoring)Offer and contract management: Independent preparation and placement of offers, tenders and solution concepts in close cooperation with internal IT expertsCustomer presentations & contract negotiations: Conducting workshops, presentations and negotiations at decision-maker levelMarket and competitive analysis to continuously develop the sales approach and identify new business potential
Your profile
At least 10 years of sales experience in selling complex IT solutions that require explanationSound technical understanding with a focus on network and IT security technologiesProven track record in solution sales and a resilient network in the German SME sectorStrong communication and negotiation skills, especially in dealing with complex tenders and contract documentsIndependent, structured and results-oriented way of working with a high level of personal responsibility and entrepreneurial thinkingVery good written and spoken German and English skills
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2026
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from the planning and implementation of complex IT system solutions to troubleshooting and technical advice and support for users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma or a very good secondary school diploma. Perhaps you have already completed training as an IT assistant (ITA). You are particularly interested in networks, client and server technologies, and the Internet.You enjoy independently searching for and implementing solutions. Your good technical comprehension and your strong willingness to learn and provide service will help you to master your training in the best possible way. Team spirit, reliability, and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2026
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is primarily in economic contexts.your good technical comprehension skills and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy working with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2026
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees
Senior Network & Security Solutions Architect – Fortinet Expert (m/f/d)
Your tasks
Holistic design and implementation of modern network security architecturesConsulting and design of network security solutionsAnalysis of existing (SD-WAN) network infrastructures, identification of security requirements and risks, and development of customized security concepts for IT and network systems in close cooperation with the operating units and the customer.Identification of new technologies and trends (e.g., SASE, zero trust, AI-driven security & observability) Planning, implementation, and operation of security solutions Implementation, configuration, and integration of network security solutions such as firewalls, SD-WANs, and intrusion detection/prevention systems, as well as support for secure operation.Documentation, training, and further development of security strategies Creation of security documentation and presentations, training and support for customers and operating units on network security and best practices, and active participation in the continuous development of security strategies (including vulnerability and patch management) and solutions.Manufacturer communication & technology partnerships Direct technical exchange with leading manufacturers and technology partners Evaluation of new features, roadmaps, and integration options Participation in beta programs, tech previews, and strategic workshops Global infrastructure strategy Design and expansion of global shared infrastructures Standardization, automation, and scaling of network and security architectures Performance, availability, and security optimization in hybrid environments Pre-sales & technical customer communication Support for sales in complex customer requirements Creation of technical concepts, demos, and proof-of-concepts Presentation of new products and solutions at customer events and trade shows
Your profile
Completed degree in computer science, network technology, or comparable qualificationSeveral years of experience in the development or architecture of network and security solutionsIn-depth understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE) Experience in working with Fortinet – Cisco and Meraki knowledge would be a plus Expertise in the areas of network automation (e.g., netbox, Ansible, Terraform) and monitoring Strong communication and presentation skills and a keen sense of customer needs Written and spoken German and English
Job detailsSenior Network & Security Solutions Architect - Product Innovation & Global Infrastructure (m/f/d)
Your tasks
Product innovation & developmentDevelopment and further development of innovative network and security products Identification of new technologies and trends (e.g. SASE SASE, Zero Trust, AI-driven Security & Observability)Close collaboration with internal DevOps, Cloud and Security teamsVendor communication & technology partnershipsDirect technical exchange with leading vendors and technology partnersEvaluation of new features, roadmaps and integration opportunitiesParticipation in beta programs, tech previews and strategic workshopsGlobal infrastructure strategyDesign and expansion of global shared infrastructuresStandardization, automation and scaling of network and security architecturesPerformance, availability and security optimization in hybrid environmentsPreSales & technical customer communicationSupporting sales with complex customer requirementsCreating technical concepts, demos and proof-of-conceptsPresenting new products and solutions at customer events and trade fairs
Your profile
Degree in computer science, network engineering or comparable qualificationMulti-year experience in the development or architecture of network and security solutionsDeep understanding of current technologies (e.g. SD-WAN, cloud networking, firewalls, SSE)Experience in dealing with manufacturers such as Cisco, Fortinet, Meraki etc.Know-how in the areas of network automation (e.g. netbox, Ansible, Terraform) and monitoringCommunication skills, presentation skills and a feel for customer needsGerman and English spoken and written
Job detailsAre you interested?
Then we would like to get to know you. Simply send your informative application documents with details of your salary expectations and earliest possible starting date to: bewerbung@nicos-ag.com.
We look forward to receiving your application
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