Permanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job details Network Engineer (m/f/d) with focus on Fortinet
Job details Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job details Network Support Engineer (m/f/d)
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job details Network Engineer (m/f/d) with focus on Fortinet
Job details Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job details Network Support Engineer (m/f/d)
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details
Permanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job details Network Engineer (m/f/d) with focus on Fortinet
Job details Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job details Network Support Engineer (m/f/d)
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job details Network Engineer (m/f/d) with focus on Fortinet
Job details Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job details Network Support Engineer (m/f/d)
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details
Permanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job details Network Engineer (m/f/d) with focus on Fortinet
Job details Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job details Network Support Engineer (m/f/d)
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job details Network Engineer (m/f/d) with focus on Fortinet
Job details Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job details Network Support Engineer (m/f/d)
Job details Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job details Apprenticeship as IT systems management assistant (m/f/d) - Start 2025
Job details Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job details Dual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Job details Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Job details Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job details
Permanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsOur offer
Permanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsPermanent employees
1st Level Engineer/ IT Support (m/f/d) with focus on network
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers in the B2B environment.your main task is troubleshooting and troubleshooting performance losses in SD-WAN networks (on Cisco or Forti basis) as well as support in the elimination of line failures.This also includes the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will support the implementation of changes, service requests and problem management.For you, professional and friendly contact with international customers and partners is a matter of course.We are there for our customers 24/7. You should therefore be willing to work shifts. Duty rosters are drawn up in consultation, you can work 40% of your working hours from your home office after training and of course receive tax-free shift allowances. Night shifts are currently not a must!
Your profile
Ideally, you have successfully completed an apprenticeship as an IT specialist or a comparable apprenticeship and/or have (started) a corresponding degree.you have initial experience in the area of CISCO-based networks and/or in the area of IT security with Fortinet.You are characterized by your pronounced customer and service orientation, your binding and independent way of working as well as your analytical thinking and your very good coordination skills.you are a real team player, enjoy working together and contribute your own ideas.you are convincing in written and oral form with business fluent German and a good command of English.
Job detailsNetwork Engineer (m/f/d) with focus on Fortinet
Your tasks
Together with the team, you will ensure smooth and secure network operation for our customers and their international locations.you will analyze operational faults and problems in customer networks and develop suitable solutions - continuous further development will spur you on.proactively preventing problems and keeping your customers in the loop - that's important to you.optimizing, automating and documenting are part of your daily tasks.
Your profile
You have successfully completed an apprenticeship as an IT specialist or comparable training and may already have some professional experience in the field of network technology.You have already gained experience with Fortinet and are ideally certified (NSE2, NSE3, NSE4 or higher).You are open to new things, tech-savvy and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You are characterized by service orientation and strong communication skills.You have a good command of written and spoken German and English.
Job detailsNetwork Support Engineer (m/f/d)
Your tasks
Together with the team in the Global Service Desk, you will support the management services of our customers, including the acceptance of pre-qualified incidents and tickets, further analysis and troubleshooting as well as the permanent development of solutions and customer-oriented workarounds.Within the framework of established ITIL processes, you will provide support in the implementation of changes, service requests and problem management.professional and friendly contact with international customers and partners.troubleshooting and troubleshooting of performance losses in SD-WAN networks as well as supporting the analyst team in the elimination of line failures.working in shifts.
Your profile
You have successfully completed training as an IT specialist or comparable training and/or have a relevant degree.Ideally, you have relevant experience in the field of CISCO-based networks and/or IT security.You are willing to work in shifts.You have a quick grasp of things and strong communication and analytical skills.You are open to new things, have an affinity for technology and want to improve yourself and the technology at all times.You have a high level of comprehension, good analytical skills and work with great care.You have a good command of written and spoken German and English.
Job detailsApprentices
Apprenticeship as IT specialist for system integration (m/f/d) - Start 2025
Your tasks
As a prospective IT specialist in system integration, you will be involved in operational processes right from the start and get to know many different areas: from planning and implementing complex IT system solutions to troubleshooting and providing technical advice and support to users, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma and ideally have already completed training as an information technology assistant (ITA).You are particularly interested in networks, client and server technologies and the Internet.You enjoy finding and implementing solutions independently.Your good technical comprehension skills and your pronounced willingness to learn and provide service will help you to master your training in the best possible way.Your ability to work in a team, reliability and strong communication skills round off your profile.
Job detailsApprenticeship as IT systems management assistant (m/f/d) - Start 2025
Your tasks
As a prospective IT systems management clerk, you will be involved in operational processes right from the start and get to know many different commercial and technical areas: from advising and supporting customers and suppliers, to processing offers and commercial order processing, you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a good high school diploma, a very good secondary school diploma or your studies are too theoretical for you and you want to go into practice.your interest is mainly in economic contexts.your good technical comprehension and your pronounced willingness to learn and service will help you to master your training in the best possible way.you enjoy dealing with people and technologies.teamwork, reliability and strong communication skills round off your profile.
Job detailsDual study program in Computer Science - Bachelor of Science (m/f/d) - Start 2025
Your tasks
The dual study program combines a shortened apprenticeship through the IHK Münster with a degree in computer science at the FH Münster on the Steinfurt campus. After just 2.5 years, you will complete your training as an IT specialist in system integration and then complete your dual studies after a total of 4 years with a Bachelor of Science degree. nicos AG will involve you in its operational processes right from the start.You will get to know many different areas: from the planning and implementation of complex IT system solutions and troubleshooting to technical advice and support for users, as well as many other exciting topics, and you will take part in regular trainee meetings and work on exciting individual and team projects.
Your profile
You have a general higher education entrance qualification or an entrance qualification for universities of applied sciences. You have a certain affinity for numbers, a strong analytical mindset, a willingness to learn and a wealth of ideas.solution-oriented action and strong communication skills make you a valuable team player.you are particularly interested in networks, client and server technologies and the Internet.you enjoy understanding and explaining interrelationships and finding and implementing solutions independently.
Job detailsPermanent employees - commercial
Customer Service Manager (m/f/d)
Your tasks
You look after your own portfolio of existing nicos customers and are the catalyst for a long-lasting, positive relationship.As the first point of contact, you provide individual support for our customers, process their requests with a high level of solution orientation and support them over the years.In service management, you accompany business customers through the entire process and select the appropriate technical set-up together with them using a best practice approach.This includes recognizing individual customer needs and helping to develop suitable solutions in terms of service design.You handle complaints and grievances and help technical colleagues to find an optimal solution - only through feedback can we understand our customers and make their wishes come true.
Your profile
You have successfully completed your studies or training in the IT or commercial sector.you combine customer-oriented and analytical thinking and acting with a systematic and structured way of working and a basic understanding of business management.business relationship management is your top priority.You have a professional, trustworthy and empathetic manner and can also score points in difficult situations with your communication skills.Ideally, you have already gained professional experience as a customer consultant in the field of technical services or IT infrastructures.Very good written and spoken German and English skills round off your profile.
Job detailsAre you interested?
Then we would like to get to know you. Simply send your informative application documents with details of your salary expectations and earliest possible starting date to: bewerbung@nicos-ag.com.
We look forward to receiving your application
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